Customer Policy
Welcome to Laura's Boutique & Bridal. These Terms & Conditions govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms. Please also review our Privacy Policy.
Laura's Boutique & Bridal operates this website to showcase and sell bridal gowns, prom dresses, evening wear, and related products and services. All products are offered for sale subject to availability. We reserve the right to limit quantities, correct pricing errors, and modify or discontinue products at any time without notice.
Your order is an offer to purchase. A contract is formed only when we accept your order and confirm shipment or make your order available for pickup. We reserve the right to refuse or cancel any order, including after acceptance, if the product is unavailable, the order contains incorrect pricing information, or we suspect fraud or unauthorized activity.
All prices are listed in U.S. dollars and are subject to applicable sales tax, calculated at checkout based on your shipping address. We accept the payment methods offered through our secure checkout. Payment must be received in full before your order is fulfilled, unless a deposit or payment plan has been expressly agreed to in writing.
Estimated delivery dates are approximate and not guaranteed. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by carriers, weather, or other events beyond our control. For details on returns and exchanges, please review our Refund Policy.
Appointment bookings, styling services, and fittings are subject to our scheduling policies. Appointment requests are not confirmed until approved by our team. Deposit requirements, cancellation cutoffs, and rescheduling terms are presented at the time of booking and apply to all confirmed appointments.
We make every effort to display our products accurately. However, colors and details may vary slightly due to monitor settings, photography, and the handcrafted nature of formal wear. Sizing varies by designer — please consult each designer's size chart before ordering.
All content on this website, including text, images, designs, logos, and photography, is the property of Laura's Boutique & Bridal or its licensors and may not be reproduced, distributed, or used without our prior written consent.
To the fullest extent permitted by law, Laura's Boutique & Bridal shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or the products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.
If you have any questions about these Terms & Conditions, please reach out through our website's contact page or visit us by appointment at our Carmel, New York location.
These terms are subject to change without prior notice. Last updated September 2026.