Customer Policy

Privacy Policy

Laura's Boutique & Bridal ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from our store. Our Terms & Conditions also apply to your use of our website.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification (name, email address, phone number)
  • Shipping and billing addresses
  • Payment and transaction information (processed securely through our payment provider)
  • Order history and product preferences
  • Communications you send to us (e.g., appointment requests, inquiries)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery
  • Communicate with you about your orders, appointments, and inquiries
  • Provide customer service and styling assistance
  • Send promotional materials and updates (you may opt out at any time)
  • Improve our website, products, and services
  • Comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, shipping carriers, email service providers), provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our legal rights.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed through secure, encrypted channels and is not stored on our servers.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You may configure your browser to refuse cookies; however, some features of the site may not function properly without them.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information below. You may also opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

7. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

8. Account Deletion

If you have created an account with us, you may request deletion of your account and associated personal data at any time. Please note that certain information may be retained to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our website's contact page or by booking an appointment at our Carmel, New York location.

This policy is subject to change without prior notice. Last updated July 2026.

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